Returns

Faulty, Damaged Goods or Incorrect Item

Items found to be faulty or incorrect on arrival - please inform us within 14 days and return them for inspection. Once verified, a credit note will be issued and you may choose to request a replacement, credit or refund via your original payment method. If your parcel is visibly damaged on receipt, sign the courier’s receipt accordingly.

Change of Mind

If you have simply changed your mind and wish to return your items, you have 30 days from date of invoice date to do so. The packaging must be unopened, the item unused and must be 'as new' when returned. Any items received after 30 days or in poor condition will be subject to a £2.00 per item handling charge or may be rejected.

We cannot accept the return of:

  • Items returned after 30 days from date of invoice.
  • Items not in original condition
  • Incorrectly washed garments (always follow fabric care label instructions)
  • Made to order items
  • Special order items
  • Reduced/Sale items

    and in the interests of hygiene we do not accept the return of:

  • Underwear, Opened tights packets.

    Please address your parcel to:

  • Dancing in the Street/Returns
    Sleaford Enterprise Park
    Pride Parkway
    Sleaford,
    NG34 8GL

    We recommend that all returns are securely packaged and Proof of Posting is acquired as we cannot accept responsibility for any lost or damaged parcels. This policy does not affect your statutory rights.

    Please use the Return form supplied to avoid delay in processing. Printable Return Form

    If you require any further information please: Email: orders@dancinginthestreet.com or Tel: 01529 415662

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